Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • CW
    ...they are prompt, polite, and pay attention to details!

    “Every time I work with the folks in the Holly Springs office, they are prompt, polite, and pay attention to details! I work with Jennifer primarily and she is fantastic, but I have had great experiences with others as well.

  • PM
    Friendly, efficient hometown service!

    “Friendly, efficient hometown service! I had a real challenge recently finding affordable car insurance after adding a teen and additional vehicle to my coverage. Kelly and Jennifer found me solid company at a savings of over $1,000. They helped me through all the changes and understood how to get things done at the insurance company. I would highly recommend working with RDU Insurance.

  • TS
    ...very responsive.

    “Switched to Erie for home, auto and umbrella and am saving lots. Jennifer answered all of my questions and was very responsive.

  • Ashleigh Nelson Profile Image
    I highly recommend them! A++

    “The team at RDU is fantastic and always takes great care of us! I highly recommend them! A++

  • Ciera Norman Profile Image
    That just shows me how dedicated they really are to their clients.

    “I’ve been with RDU pretty much since I’ve gotten my license & every single time I call up there, I literally feel like I’m calling a group of my own girlfriends! Everyone that I have dealt with is so indescribably sweet, helpful & just flat out CONCERNED that you are 100% being taken care of. They’ve helped me with my first vehicle, switching vehicles, my first speeding ticket (oopsies) & my first accident, & made every single process feel like a piece of cake. No stress what so ever. No cutting corners either! & they always remember everything you tell them, even down to the personal details of just chitchat while waiting for their programs to load. That just shows me how dedicated they really are to their clients. All in all, I trust this company & I love these girls! Thank y’all for all you do!”

  • Mark Allemang Profile Image
    Zero complaints with RDU ...

    “I’ve worked with this agency for many years (10+?), purchasing Erie through them. Everyone in the office has been a pleasure to work with. Often times I’m able to take care of changes via email and Jennifer, Christina, and Holli have always promptly responded. I usually work with Jennifer, but all are great. And Erie has been a great company to work with despite a couple of accidents (one my fault). Zero complaints with RDU or with Erie.”

  • AO
    Five Stars!
  • Cheryl Welch-Walker Profile Image
    Great customer service!

    “Jennifer is the best! Great customer service! Call or email her she usually takes care of what I need in a day.”

  • Debrah Amerson Campbell Profile Image
    Five stars!
  • Cheryl R Profile Image
    I have saved a lot of money...

    “Jennifer is the BEST! I have called many times for help and this girl comes through every time! Whenever… I need something done…within a day she gets it done! My insurance is with Erie and I love the rates I am getting. I have saved a lot of money after leaving Allstate. I really don’t know the other people in the office but, they all seem very pleasant. I don’t ever have to visit the office because Jennifer makes it so easy. I just call or email her and she takes care of it. Great customer service!